The event organizer, Denver Greek Festival, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
The Denver Greek Festival ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase tickets through our box office, or attend our event.
1. Information We Collect
When you interact with our box office or sign up for our newsletter, we may collect the following information:
- Contact Information: Name, email address and phone number.
- Payment Information: Credit card details and billing address (processed securely via our third-party payment processors; we do not store full card numbers on our servers).
- Transaction History: Details about the tickets or packages you have purchased.
2. How We Use Your Data
We use the information we collect to:
- Process Transactions: Fulfill your ticket orders and provide digital or physical entry credentials.
- Event Communication: Send you essential updates regarding the festival, including schedule changes, parking information, or safety alerts.
- Marketing: With your consent, send you information about future festivals, early-bird ticket sales, and special community events.
- Improvement: Analyze attendance trends to better serve our guests and improve the festival experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers who assist us in operating our box office and communicating with you (e.g., ticketing platforms and email service providers), all of whom are required to keep your information confidential.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your sensitive financial data is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' database.
5. Your Choices
- Opt-Out: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.
- Access and Updates: You may contact us to request a copy of the data we hold about you or to request corrections to your information.
6. Cookies
Our website may use "cookies" to enhance your experience, such as remembering your items in a shopping cart during the checkout process. You can choose to disable cookies through your browser settings, though some features of the box office may not function properly.
7. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at: info@thegreekfestival.com